Quality Assurance of our armored vehicles
At Isotrex Manufacturing, we ensure that every process and material utilized in our armor conversion is carefully monitored and approved by the management for use.
Once our sales division are contacted by the client, our highly-trained sales staff consults thoroughly with them to determine which of our armored vehicles would best suit their operational needs and which accessories we would recommend to add, so as they get the most from their armored vehicle purchase.
Once the client is fully satisfied that their armored vehicle and accessory selections are suited for their operations, and every effort has been made by our sales staff to remain within or below their budgetary constraints, a production order is issued and the vehicle is then sent to our production facility for manufacture to the clients specifications.
Upon entry into our production area, each stage of the armour conversion process, from receipt of the vehicle through to final completion is closely monitored through a series of detailed inspections which are performed on the workmanship throughout the armor manufacturing process by our production manager.
These inspections result in different areas of production quality being checked on each armored vehicle, with a way to ensure that quality is adhered to throughout production.
The client receives their armored vehicle in an excellent condition and on time. This commitment to quality and dedication to timely performance has resulted in our proven client loyalty and satisfaction. Following completion of production, the sales associate responsible for the contract performs an in-depth final inspection to ensure that the finishing is in line with our company's strict quality standards and conforms to the clients expressed requirements and expectations.
These final inspections include every detail of the finished armored vehicle, and our sales associates have been fully trained on the inspection process which not only allows them to ensure their clients receive an excellent finished product, but also helps them become and stay knowledgeable for use in the consultation process with the client.
As a final consideration, there is a visual inspection performed by the authorised shipper of the armored vehicle, whether they were supplied by our company, or an outside entity retained by the client. A pre-delivery inspection report is then created which must be signed and approved by both parties prior to accepting the vehicle for shipment. Under no circumstance should any armored vehicle be released for shipment until these detailed processes are carried out.